All claims from 2014 and prior should have been submitted within 180 days of treatment.
According to your certificate of coverage, you had 180 days to file a claim, starting from the date that the service was rendered. You also have 180 days after a claim has been processed to submit a grievance if you do not agree with how the claim was processed. In most cases, the window of time to grieve a claim has already closed.
By now, all claims for services rendered in 2014 or prior should have been submitted. Note that you have 180 days to file a claim starting from the date that the service was rendered. If there were extenuating circumstances that caused you not to be able to file your claim timely, please include a statement regarding those circumstances with your claim.
If your claim has already been processed and you do not agree with the plan's benefit determination, submit your grievance within 180 days of the date of your EOB (Explanation of Benefits) by mailing your grievance in writing to:
Freelancers Insurance Company
408 Jay Street, 2nd Floor
Brooklyn, NY 11201
However, we are here to help. If you have questions about a claim, please email us at firstname.lastname@example.org.